Shipping Information

We try diligently to keep shipping costs as low as possible.  Most items will ship the same or following business day.  Items that need to be pulled from our wrecking yard may take up to 5 business days before they are shipped.

As we are adding products to our online catalog, we are striving hard to input shipping values that are accurate, but the automated system can not accommodate every shipping configuration. Some orders need to be calculated manually, and if you think that the shipping is higher than it should be for an order, just select the "Manually Calculate My Shipping" option in the checkout section and we will be happy to email with the shipping total.

If the value for shipping comes out to be $0.00 or fails to appear at all, that more than likely means that your order has exceeded the maximum shipping weight for the shipping method you have selected or you have selected an invalid shipping.  Try changing shipping methods, if that does not work choose "Manually Calculate Shipping."

It is also possible you have found a glitch in our shipping system. We try to remedy glitches as soon as they come to our attention, but inevitably we have missed some. We appreciate being emailed any glitches that you find (you might even be able to talk Don into a free teeshirt if it is a glitch we were unaware of).

How long do shipments usually take?

Shipment delivery time will vary greatly depending on what shipping method you choose.  Additionally, if you order used parts they can take up to 5 business days before they are ready to ship. If we need to build a custom crate for your shipment, that can take and additional 3-5 days.

Below is a chart giving estimated shipping times.

Do you ship to APO/FPO Addresses?

We are more than happy to ship to APO/FPO addresses.  Please remember that only USPS can deliver to these addresses so what you are ordering must fit within the guidelines for the USPS Military Mail Shipping Rules.  These rules can be found at http://www.usps.com/supportingourtroops/.

 Military personnel overseas may also want to check with the local American Car Club.  Many of them regularly ship items out of the US and are more than willing to include your parts as well.

The shipping total seems excessively high...  What gives!  

If you have a feeling your computer generated shipping total is too high you are probably right.  Our system is not sophisticated enough to realize that a 67 deck lid moulding, a 67 belt-line kit and a 67 dash face pad can all fit in one long slender box.  When ordering multiple odd shaped or over sized parts it is sometimes beneficial to select "manually calculate shipping" during checkout.  We will email you a total once your order is pulled, measured, boxed and postage is calculated.    

 What is a Shipping Broker and when should I consider using one?

Shipping brokers are companies that send container ships overseas on a regular basis and will include your order with their shipment to your area for a fee.  Many times shipping through a shipping broker will save you money compared to shipping via USPS Post or UPS for overseas shipment, especially for items like bumpers, dash pads and most sheet metal parts.

We do not work directly with any brokers.  We have a list under our shipping information section so that you have a starting place when looking for a shipping broker.  All of the brokers listed are brokers that our customers have used.  You would need to contact the shipping broker for details on how much they would charge to send your shipment, and how long it would take.  Remember to factor in the cost of shipping your items from us to your shipping broker.  If you ship to one of the brokers in California via UPS Ground, the shipment will usually arrive in 3-5 business days.  If you choose to send it to one of the brokers in the Eastern US via UPS Ground, it usually take 5-10 business days to get to the broker. 

 I keep getting a message that the shipping method is not valid to my address .  . . WHY!?!?!?

The most common reason for this error is that either you have neglected to choose a shipping method, 

You have neglected to select your country from the country drop down box,

 Or you have chosen a US only shipping method on an international shipment or a international shipping method for a US shipment.

If you still cannot get it to work, just choose "Manually Calculate Shipping", and it will bypass the store shipping calculator and let you proceed with your order.  We will then email with the shipping options and prices.

  Another reason for this message is if you use periods (.) in your state.  The online system does not know how to handle periods.

 Damaged Shipments 

For Shipments via the US Post Office or United Parcel Service (UPS):

If your package looks damaged, DO NOT REJECT THE PACKAGE*.  Accept the package and inspect the contents for damaged or missing pieces.  If there are damaged or missing pieces, please follow the following procedures.

• If Package Arrived via UPS:
  • Call 1-800-PICK-UPS to file a damage claim with UPS. 
  • They will then schedule a time for the package to be inspected for damage. 
  • UPS will then contact us to process the damage claim.
  • Hold on to the damaged pieces for 8 weeks to insure that a re-inspection is not required.

• If Package Arrived via US Postal Service:
  • Call or email us to let us know that the damage has occurred
  • Fax or email us a SIGNED and DATED description of the damage that includes the following:
    • Order Number
    • Package tracking number
    • The date you received the packaged shipment
    • Your full name and signature 
  • Hold on to the damaged pieces for 8 weeks to insure that an inspection is not required.

  *- If you reject a package, you will be liable for the cost of the return shipping, as well as the shipping costs to ship the package back to you.

For Shipments via Forward Air Freight Service:

If your crate appears to be damaged, DO NOT SIGN FOR YOUR CRATE UNTIL YOU HAVE INSPECTED IT PEICE BY PEICE. When you sign for a crate through truck freight you are agreeing that your crate is in acceptable order and there is no recourse if it is damaged.  No mater how much the driver compains, make sure that you are content with the condition of your shipment before signing for it.

Shipping Broker Information (Click Here for More Information or to Order) Most customers find that it is more cost effective to send anything that is over 20 Pounds including any sheet metal part through a shipping broker.